2024 Recorded Sessions

Gina Perini, our very own CEO, opened the Summit with a powerful keynote, taking the audience through a journey of progress and reflection. She highlighted the milestones achieved since our first gathering ten years ago, while also addressing the challenges and opportunities that lie ahead.

Join us for a pivotal session where industry experts will discuss the critical role of a Trust Framework in enhancing the integrity and reliability of telecom communications. Explore the latest developments, challenges, and opportunities in creating a seamless, end-to-end authentication process that fortifies trust between enterprises and consumers. Gain insights from thought leaders who are shaping the future of telecom security and learn how a well-designed Trust Framework can address current vulnerabilities and pave the way for more secure and trustworthy communications.

With Apple's launch, RCS will soon reach a significant majority of the U.S. market. Meanwhile, OTT applications like WhatsApp and Facebook Messenger are gaining traction in global markets, including the U.S. The integration of AI is facilitating scalable, connected conversations. In a multichannel world striving for omnichannel success, are these developments bringing us closer to true omnichannel nirvana or are they increasing greater brand costs and exposing new vulnerabilities to fraud? Business messaging authorities will delve into how these trends are reshaping customer expectations. They’ll uncover new opportunities for engagement and growth, explore the challenges service providers face in securing these new channels and reveal what it takes to thrive in this next phase of digital customer interaction.

As fraudsters increasingly exploit voice and text channels, it’s crucial for the telecom industry to collaborate with other sectors to combat fraud and protect consumers. At the 2024 Somos Summit, we will bring together financial industry experts who first came together at this very event last year to tackle the most urgent fraud-related challenges facing financial institutions. We’ll focus on sharing the successes of these collaborative efforts over the past 12-months and discuss what lies ahead for continued movement, including practical strategies for reducing monetary losses, preventing identity theft and restoring consumer trust.  Learn how a unified approach can improve fraud prevention, safeguard financial assets and enhance the overall security of communications and financial transactions. 

Fraudulent activities threaten the telecom industry, eroding trust and causing significant financial losses. Advanced fraud mitigation strategies are crucial to protect and ensure a safer experience for both enterprises and consumers. Join this session to discover how Somos is dedicated to not only safeguarding the telecom industry but also providing critical data to unlock growth potential and protection. Learn from real customers who have successfully implemented \powerful Somos data toenhancesecurity and efficiency for their organization and its consumers. Don’t miss this opportunity to see how Somos’ suite of solutions can benefit you directly by transforming challenges into opportunities for growth and success.

As telecom continues to evolve, the ability to effectively share and utilize data becomes increasingly crucial. This session will focus on how data sharing can unlock new opportunities for growth, improve service delivery and strengthen the trust between telecom providers and their customers.  Experts from across the telecom sector will discuss best practices, share real-world success stories, and examine the strategic advantages of data sharing. Discover how a collaborative approach to data can lead to more informed decision-making, greater operational efficiency and a more robust and trustworthy telecom ecosystem.