General Information

Credit Cards

Summit Registration: A credit card is required in order to confirm your registration at the 2019 Toll-Free User Summit and will be charged immediately.

Cancellations

You may cancel a confirmed registration without penalty on or before September 16, 2019. Cancellations occurring after September 16, 2019, will not be issued a refund. Substitutes can be made at any time.

Air Travel

Attendees are responsible for booking and paying for their own travel to and from Boston, Massachusetts. Boston Logan International Airport is the primary airport serving the Boston area. Estimated travel time from the airport to the Renaissance Boston Waterfront Hotel is approximately 15 minutes (3 miles). Most airlines ask you to check-in at least 75 minutes prior to your scheduled departure time. Checking the status of your flight before departing for the airport is recommended in case there have been changes to your scheduled departure time.

Checking Luggage

Payment for checked luggage is the responsibility of the attendee. When checking luggage at the airport, please be sure not to pack travel documents, medication, or valuables (such as electronics or jewelry) in your checked luggage.

Travel Identification

Government-issued identification, such as a driver’s license or passport, is required to pass through airport security checkpoints. The name on your airline ticket must match the name on your identification. Please keep this in mind when booking air travel.

Airport Security Screening

The Transportation Security Administration (TSA) employs state-of-the-art advanced imaging technology to detect a wide range of threats to airport and transportation security. Advanced imaging technology (AIT) is safe for all passengers; the technology is in compliance with national health and safety standards. The TSA has implemented strict measures to protect passenger privacy, which is ensured through the anonymity of the images produced. However, AIT screening remains optional for all passengers. Passengers who opt out of AIT screening will receive alternative screening from a TSA agent, including a physical pat-down.

Transportation in Boston

Arrival & Departures: All attendees are responsible for their own transportation to and from the Renaissance Boston Waterfront Hotel.

Local Boston Seaport District Information

Located on Boston’s waterfront, just across from downtown, the Seaport District is one of the city’s most flourishing neighborhoods. Considered part of South Boston, the neighborhood has been under development in recent years. The atmosphere in the Boston Seaport is immersed in history but infused with creativity and energy.

Weather

October in Boston provides guests with pleasant autumn temperatures perfect for outdoor entertaining. Temperatures will average between highs in the 60s˚F during the day and lows in the 50s˚F in the evenings. As it can cool off in the evenings, we suggest you bring a sweater or jacket.

Attire

Attire for the 2019 Toll-Free User Summit is as follows:

• Travel Days – Casual, such as shorts, pants, jeans, comfortable shoes.
• Welcome Reception – Business casual (your normal work attire is appropriate). Having a light sweater or cardigan handy is recommended, as meeting rooms tend to run cooler with A/C.
• Business Meetings – Business casual (your normal work attire is appropriate). Having a light sweater or cardigan handy is recommended, as meeting rooms tend to run cooler with A/C.
• Dinner Event – Casual, such as shorts, pants, jeans, comfortable shoes.

Mobile Event App

Approximately 2 weeks prior to the start of the event, Somos will send you instructions on downloading the new 2019 Toll-Free User Summit Mobile App to give you further details on the destination and hotel information, transportation, summit agenda, speaker information and more!