Insights

Two New Enhancements Now Available with the February TFNRegistry™ Release!

Feb 18, 2025

New enhancements for the TFNRegistry™ have been developed to help maximize user efficiency and increase functionality and performance. Learn more about the new updates that can help optimize your Toll-Free Number management and administration experience:

*NEW* Alerts Banner 

The Important Service Alert Banner, which was located on the Somos® Portal Website** has been moved to the TFNRegistry* and has been renamed to “Alert” Banner. It can be seen at the top of all TFNRegistry pages if there is an issue (e.g. SCP Queuing, High System Activity, Intermittent Issues, etc.) to keep you updated as close to real-time as possible. You can close this alert as desired on the page that you have retrieved from the TFNRegistry’s Menu; however, it will always be available on the Dashboard page which is located on the TFNRegistry’s Landing page during an issue. The Important Service Alert Banner will continue to be displayed on both the Somos Portal Website and the TFNRegistry until Monday, March 24, 2025, to allow our users time to adjust to the new location solely within the TFNRegistry.

*NEW* Auto-Formatting of TFNs

Enhancements have been made to the auto-formatting of Toll-Free Numbers (TFNs), helping to increase efficiency and save time. The TFNRegistry will now accept three new input formats when a user copies and pastes TFNs into “Toll-Free Number” fields:

1.   Auto-Format E.164 TFNs (e.g. +18001234567 will change to 800-123-4567) 
2.  Auto-Format Leading 1 TFNs (e.g. 18001234567 will change to 800-123-4567) 
3.  Auto-Format Vanity Numbers longer than 10-Characters (e.g. 844HEYSOMOS will change to 844-439-7666) 
 

Learn more about the new features and functionality detailed above – as well as gain access to other articles and resources when you check out our recently updated TFNRegistry library. These articles can be accessed via numerous avenues including the:

• Support Center 
• Somos Portal Website (click the “Help” icon to get started) 
• TFNRegistry (click the “Help” icon to get started) 

As always, the Somos Help Desk team is by your side and our subject matter experts are available and eager to support your needs. Email help@somos.com or call or text us at 844.HEY.SOMOS (844.439.7666) -> Option 1 for personalized assistance.

* Access to the TFNRegistry UI is permission-based and not available to all users by default. If you are not able to access the TFNRegistry UI, please reach out to your Resp Org's Primary Contact and/or Company Administrator(s) for further assistance.

** A valid Resp Org Login ID is required to gain access to the Somos Portal Website. If you are not able to access the Somos Portal Website, please reach out to your Resp Org's Primary Contact and/or Company Administrator(s) for further assistance.