Insights

TFUS19 Kicks Off in Boston!

Oct 15, 2019

The day has finally arrived: The fifth annual Toll-Free User Summit kicks off today in Boston! Whether you’re looking to Evolve and Innovate, discover the Path to Powerful Conversations or all of the above and more, we’re excited to bring everyone together to share the powerful insights and ideas that are transforming the Toll-Free industry.

These days, it’s tough to stand out in the crowd and understand each unique customer journey. This year at Summit, we’ll explore how to dive deep into the mind of the customer and master the art of Making the Perfect Connection. In three action-packed days, we’ll focus on how to create trusted connections with customers through the power of Toll-Free while leveraging exciting, new strategies and technologies such as omnichannel, artificial intelligence (AI), internet protocol (IP) and more!

But with all these new approaches and tools available to us, how exactly do we go about creating authentic relationships with savvy consumers in the digital age?

To answer that question and many more, we’re welcoming back Summit favorite, author and futurist Tom Koulopoulos to help us rethink technology, human behavior and all the factors that contribute to shaping customer experience and satisfaction. Alongside Tom, we’ve assembled the best and brightest minds in Toll-Free and telecom to help explore the latest developments, trends and amazing opportunities in our industry.

Fostering real connections with customers has quickly become the new business imperative. We look forward to joining you in the journey to achieving this goal while Making the Perfect Connection at the 2019 Toll-Free User Summit. Be sure to check out our TFUS19 website for a full agenda of events!

Want even more 2019 Toll-Free User Summit? Be sure to check out our blog and follow us on social media for daily updates. Interested in joining the conversation online? Use the hashtag #TFUS19 to stay up-to-date on all things Summit.