Insights

Preparing for FCC Compliance: How Mobile Providers Can Tackle SMS Fraud Before September 3, 2024

Aug 21, 2024

Phone numbers serve as critical brand identities for business today; but illegal robocalls and robotexts present ongoing challenges for phone users everywhere. The rise of SMS fraud has become a pressing concern for both consumers and industry stakeholders. However, with new regulatory measures introduced by the Federal Communications Commission (FCC) back in March 2023, the industry is beginning to fight back. 

As the September 3, 2024, enforcement date for the FCC’s text-blocking regulations approaches, mobile wireless providers must act quickly to ensure compliance. The adoption of Do Not Originate (DNO) lists for SMS traffic is a critical step in this process, and providers who fail to implement these measures risk facing enforcement action from the FCC. 

Earlier this year, Somos hosted a webinar with industry experts Joel Bernstein, Somos’ Vice President and Head of US Public Policy and Government Affairs, and Kevin Rupy, Partner at Wiley Rein LLP, who delved into the FCC's new text-blocking regulations aimed at curbing SMS fraud. The discussion highlighted the significance of these regulations and explored the evolving strategies needed to restore trust in text messaging. 

One of the key points discussed was the role of DNO numbers in combating SMS fraud. Traditionally associated with voice calls, DNO numbers are recognized as likely fraudulent and are typically flagged for violating spoofing rules. Kevin Rupy provided a detailed overview of the FCC's March 2023 order, which mandates that all mobile wireless providers utilize a DNO list when directing SMS traffic. 

This regulation marks a crucial step in expanding the use of DNO numbers beyond voice calls to include text messaging. By incorporating DNO lists into their SMS traffic management, mobile providers can significantly reduce the risk of fraud and ensure compliance with the new regulations. As Kevin emphasized, utilizing a DNO list isn’t just about following mandates; it’s about maintaining good hygiene and protecting consumers from malicious actors. 

The webinar also highlighted the need for the telecommunications industry to continuously adapt to the evolving tactics of fraudsters. While the new text-blocking measures introduced by the FCC are a positive step forward, they are just one part of the broader effort to safeguard communication channels. As fraudsters become more sophisticated, the industry must remain vigilant and proactive in developing new strategies to counteract emerging threats. 

With the September 3, 2024 enforcement date just two weeks away, are you ready prove your compliance with the FCC’s mandate for mobile wireless providers to block text messages from Do Not Originate numbers? RealNumber® DNO can help protect you against costly fines by complying with FCC regulations to eliminate unlawful robocalls and robotexts. Get in touch with a Somos team member today to learn more by emailing us at connect@somos.com.