Insights

October 2023 TFNRegistry™ Release Brings New Capabilities to the Resp Org Change (ROC)!

Oct 30, 2023

In continued efforts to maximizing innovation, efficiency and growth within the Toll-Free industry, the latest October TFNRegistry™ release brings new features and capabilities to help support Toll-Free Number management and administration needs! 

*NEW* Cross-Entity Permissions for ROC

Cross-Entity ROC Permissions (also known as the "Acting As" feature) allows users to submit, approve and decline ROC requests on behalf of Responsible Organizations (Resp Orgs) for which they have appropriate permissions to manage. This new capability helps drive optimization of Toll-Free Number administration and creates a more streamlined user experience. 

The "Acting As" feature will be available for ROC users on the following pages within the TFNRegistry; ROC Submit Request (RSB), ROC Search Requests (RSR), ROC LOA Upload (RLU), ROC Subscriber Notifications (RSN), and the ROC Resend Subscriber Notifications (RRN).

*NEW* Bulk Upload for ROC

The all-new bulk upload capability in ROC will now allow users to submit up to 20,000 Toll-Free Numbers via the API and 5,000 Toll-Free Numbers through the UI, increasing efficiency and saving time.

Incoming and Outgoing ROC Reports (Released October 2, 2023)

The “Incoming and Outgoing ROC” reports feature provides access to important information related to your ROC transaction history. By integrating this reporting functionality into the TFNRegistry, you can interface with porting requests, team activities and other related data points in a more quick and agile way!
 

Learn more about the new features and functionality detailed above – as well as gain access to other articles and resources when you check out our recently updated TFNRegistry library. These articles can be accessed via numerous avenues including the:

• Support Center
• Somos Portal Website (click the “Help” icon to get started)
• TFNRegistry (click the “Help” icon to get started)

As always, the Somos Help Desk team is by your side and our subject matter experts are available to support your needs. Please email us at help@somos.com or you can call or text us at 844.HEY.SOMOS (844.439.7666), Option 1. 

* Access to the TFNRegistry UI is permission-based and not available to all users by default. If you are not able to access the TFNRegistry UI, please reach out to your Resp Org's Primary Contact and/or Company Administrator(s) for further assistance.

** A valid Resp Org Login ID is required to gain access to the Somos Portal Website. If you are not able to access the Somos Portal Website, please reach out to your Resp Org's Primary Contact and/or Company Administrator(s) for further assistance.