Insights

March TFNRegistry™ Release Offers Updated Navigation, New UI Features

Mar 14, 2022

In our fast-paced world, being able to complete work in a swifter, smarter and more efficient manner is mission-critical. In the March 2022 TFNRegistry^™ release, a number of commonly used UI and navigational features have been updated to help promote a more agile approach to Toll-Free Number (TFN) management and administration. Find out more about how the TFNRegistry user experience is being enhanced now: 

Find Your Templates Quicker

A drop-down arrow in the editable "Template Field" has been added to the Pointer Record (PAD), Multi Pointer Activation (MPA) or Multi Conversion to Pointer Records (MCP) pages. Users will now be able to more readily access their list of active templates by simply clicking on the drop-down menu.

Better Defined Error Messaging

The only thing more frustrating than receiving an “error” message has to be understanding what the source of the error is. For users of the Customer Record Audit/Resend (CRA/CRR) features, a new error code has been added to identify the uploaded record that is more than 170K bytes. The new error code under the status column will now display as ”OL” (Over Limit) versus the previously used “SE” (Sending) code.

Improved Multi Toll-Free Number Population

With the addition of a new column to the Reserved Number List (RNL) page, users can take advantage of a more streamlined transition from the RNL page to the Multi Number Copy (MNC) page. Specifically, the new column features boxes that can be checked to select identified TFNs and which the user can then click an MNC "Quick Build" button. Upon click, the TFN field will be automatically populated with the reserved TFNs.

Streamlined NUS Functionality

With the addition of a new column to the Number Search and Reserve (NUS) page, users can have a better experience while working in the RESERVE section of the NUS. Similar to above, the new column features boxes that can be checked to select identified TFNs and which the user can then click an MNC "Quick Build" button and, upon click, automatically populate the TFN field with the reserved TFNs.

 

Interested in gaining additional familiarity with the TFNRegistry’s features and functionalities? Registration is still available for our upcoming five-day virtual TFNRegistry training course being held this April 4-8! Register now to gain access to the essential tools, resources and know-how needed to power your Toll-Free Number management and administration efforts.

To learn more about this newly added functionality, check out our updated TFNRegistry User Guide (formerly known as the SMS/800 TFNRegistry User Guide), which can be accessed via the TFNRegistry UI* and within the Somos Portal Website**.

As always, the Somos Help Desk team is by your side and our subject matter experts are available to support your needs. Please email us at help@somos.com or you can call or text us at 844.HEY.SOMOS (844.439.7666), Option 1.

* Access to the TFNRegistry UI is permission-based and not available to all users by default. In the event that you are not able to access the TFNRegistry UI, please reach out to your Resp Org's Primary Contact and/or Company Administrator(s) for further assistance.

** A valid Resp Org Login ID is required to gain access to the Somos Portal Website. In the event that you are not able to access the Somos Portal Website, please reach out to your Resp Org's Primary Contact and/or Company Administrator(s) for further assistance.