Insights

Get Ready to Take CPaaS to the Next Level!

Sep 18, 2019

“The CPaaS market is large and varied. It is hard to see everyone all the time. It is also hard to innovate and differentiate every year.”

Truer words were never spoken! As technology like Artificial Intelligence (AI) and machine-learning advances and communications strategies like omni-channel become the rule and not the exception, being a stand-out in the CPaaS (Communication Platform as a Service) isn’t as easy as it used to be.

In his article “CPaaS differentiation in 2019,” VoiP Consultant and Technology Blogger Tsahi Levent-Levi takes a look at some of the leading new and emerging players in the world of CPaaS and how they are taking unified communication to the next level and carving out their own niches. Already a trusted, easily recognizable, national brand identifier, Toll-Free Numbers are swiftly becoming key differentiators in solutions from CPaaS vendors. With Responsible Organizations (Resp Orgs) including Twilio, RingCentral, VoIP Innovations and Vonage already disrupting the CPaaS industry, it’s clear that CPaaS is more than a fleeting trend – it’s a great way to grow your service offerings and enhance your Toll-Free Numbers. Check out the article in its entirety to learn more:

CPaaS differentiation in 2019

PS – Want to see the worlds of Toll-Free and CPaaS converge? Join us at the 2019 Toll-Free User Summit to learn more about how three stand-out CPaaS solutions providers are offering robust, user-friendly, customer-centric platforms that are like no other. We’ll be celebrating their accomplishments with the presentation of the all-new Toll-Free Industry Award for Communication Platform of the Year! Come see what platform – Cloud Communications Platform, thinQ; InteractiveTel; or Universal Routing Solution, Software Synergy, Inc. – will take away the Tolly when you attend TFUS19 this October 15-17 in Boston.