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Learn about the latest news and updates from Somos.
Somos is a Recipient of the 7th Annual IoT Innovator Awards
Somos is honored to receive the 2024 IoT Innovator Award from Compass Intelligence, recognizing our excellence in advancing IoT solution.
Why Your Phone Number Is the Key to Trust in the Digital Age
See how phone numbers are helping businesses transform digital interactions with greater trust!
Know Who’s Calling Each and Every Time
TFNIdentity® provides a platform customers can trust to deliver Caller ID information from their Resp Org
WATCH HOWGenerate New Revenue, Increase Customer Engagement and More
Toll-Free Numbers are an extension of a company’s brand, so why not provide the opportunity to give your customers maximum visibility?
As the first centralized repository for Toll-Free Caller ID information, TFNIdentity® is a powerful solution that allows Responsible Organizations (Resp Orgs) to store Caller Name information (frequently referred to as CNAM) so that it can be displayed when a call is received from your customer’s Toll-Free Number.
See How Adding Toll-Free Caller ID Can Enhance Trust, Increase Visibility and More
Did you know that on average, 70% of consumers will NOT answer a phone call if they do not recognize the caller’s number?
Don’t let your customer get lost in the mix – Get them on the radar with TFNIdentity, the newest, and only, centralized repository for Toll-Free Caller ID information. TFNIdentity offers a powerful storage solution that allows Responsible Organizations (Resp Orgs) to store Caller Name information (frequently referred to as CNAM) which in turn allows the Caller Name to be displayed when a customer receives a call from the enterprise’s Toll-Free Number.
Want to see how TFNIdentity can help enhance trust, increase visibility and boost engagement? Download our latest infographic.
Download NowTFNIdentity is a Win-Win for Everyone
Questions about TFNIdentity? Check out the FAQs below:
TFNIdentity provides Caller ID functionality to Toll-Free Numbers. This centralized storage database collects and stores Caller Name (CNAM) information for Toll-Free Numbers and is used by terminating carriers to provide Toll-Free Number identification for display for mobile and fixed lines.
Toll-Free CNAM delivery starts with the terminating carrier making a dip into TFNIdentity to retrieve the associated Toll-Free CNAM that will be displayed on the end-user's device (fixed or mobile).
Once new or updated Toll-Free Number CNAM data is entered into TFNIdentity, it will be immediately pushed to our delivery partners and will be made available to be queried by the terminating carrier.
No. TFNIdentity is a standalone database provided by Somos, storing CNAM records specifically for Toll-Free Numbers. CNAM data is constantly updated and refreshed as new records become available or are updated. TFNIdentity confirms its data with the authoritative SMS/800 TFN Registry.
TFNIdentity confirms its data with the SMS/800 TFN Registry. When a Toll-Free Number is spared or ported, TFNIdentity removes any stored Resp Org and CNAM data on that specific Toll-Free Number.
You can upload your Toll-Free Number(s) by Manual Entry, CSV Upload (download a sample CSV file on the homepage) or by API integration.
Being able to recognize an incoming call – especially an incoming Toll-Free call – can be the secret you need to drive trust and maximize customer engagement. Help your customers hit a homerun with TFNIdentity – a CNAM database that customers can trust to deliver Caller ID information from their Responsible Organization (Resp Org), a source they know and recognize.
Sign up to learn more about how you can provide this value add to your customers!